👋🏻
I’m Heidi Snape
A Product Design Manager and design strategist experienced working both in-house and agency side.
My skills
I have spent the last decade honing my design and strategic skills. I’ve successfully led big client projects and product teams, providing direction towards positive customer and business outcomes.
Design leader
I foster relationships with designers and stakeholders to establish positive design practices.
I lead diverse interdisciplinary teams that people want to work with and be a part of.
Holistic thinker
I think about the bigger, long term picture and manage the process to help the team get there.
I use insight to direct us to the right problems to solve to achieve our goals.
Collaborator
Working in a collaborative, diverse team brings out everyone’s strengths and perspectives.
I set my teams up with the processes and mindset to enable the best collaboration.
Communicator
I’m a confident communicator and storyteller, able to make the complex seem simple.
I build trust, share ideas and rationale, ask the right questions and listen to the right answers.
UX STRATEGY
Bupa Health Information
A full redesign and a new approach to how customers access health information on Bupa’s website.
UX Strategy & Design
HSL Experience Strategy
A new strategic approach for the brand positioning, design and customer engagement.
UX Design
Miller Homes Customer Journey
A fun, illustrative, storytelling page to guide users through the full buying process.
UX Design
Aldi Recruitment Portal
A fully reimagined application and job search experience for candidates.
Brands I've worked with
Let’s connect 👋🏻
Email me: hello@heidisnape.com